Lepak88 Official Documents

Updated: January 2026

Privacy Policy Lepak88 – Malaysia Member Personal Data Protection

Lepak88 is committed to protecting every member's privacy in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This policy clearly outlines what data we collect, how it is used, who can access it, and your rights as the data owner.

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Privacy Policy
Lepak88 – Version 2026
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Right to access and deletion of data
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Lepak88's Six Data Protection Principles

Lepak88's core commitment to ensuring every Malaysian member's personal data is handled responsibly

Full Compliance with Malaysia's PDPA 2010

Lepak88 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing how organisations collect, store, process, and disclose the personal data of Malaysians. All our data handling processes are designed and audited against the seven enforceable principles of the PDPA.

PDPA 2010

No Sale or Sharing of Data Without Consent

Your personal data will not be sold, rented, or shared with any third party for marketing or commercial purposes without your explicit consent. Data may only be shared where required by Malaysian law or a valid court order.

Full Member Rights Over Their Data

As a Lepak88 member, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, request restrictions on processing in certain circumstances, and request deletion of your data where permitted under the PDPA. Contact us to exercise any of these rights.

YOUR RIGHTS

Secure Data Storage with Restricted Access

Lepak88 members' personal data is stored on secure servers with layered access controls. Only authorised personnel who require access for service operations are permitted to view your data. All access is logged and regularly audited by the internal security team.

Immediate Data Breach Notification

In the event of any security incident involving the personal data of Lepak88 members, we are committed to notifying the affected members and the relevant authorities within the timeframe stipulated by the PDPA — without delay and with clear information about what occurred and the steps taken.

TELUS
Important Note

This Privacy Policy explains how Lepak88 collects, uses, stores, and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By registering an account or using the Lepak88 platform, you confirm that you have read and understood this policy. If you do not agree with any part of this policy, please do not register or continue using our platform.

1. Introduction

Lepak88 ("we", "platform") takes the privacy of every member using our services at https://lepak88.xyz seriously. As a responsible digital entertainment platform, we recognise that your trust in how we handle your personal information is the foundation of a healthy relationship between the platform and its players.

This Privacy Policy is drafted to ensure you have a clear understanding of your rights as a data subject and our obligations as a data controller under applicable Malaysian law. This document should be read alongside Lepak88's Terms & Conditions and Responsible Gaming Policy.

Lepak88 acts as Data Controller as defined under PDPA 2010 — meaning we determine the purposes and means by which your personal data is processed. Any third-party processors we engage (such as payment gateway providers) act as Data Processors and are subject to binding data protection agreements between Lepak88 and those parties.

2. Personal Data We Collect

Lepak88 only collects personal data that is necessary to provide our services safely and effectively. We do not collect excessive or irrelevant information beyond what is required for platform operations.

2.1 Registration & Identity Data

  • Full name as shown on official identification documents;
  • Date of birth and age;
  • An active Malaysian phone number;
  • A valid email address;
  • National identification number (IC) — collected during identity verification required for withdrawals or upon legal compliance request.

2.2 Financial and Transaction Data

  • Deposit and withdrawal records (amount, date, payment method);
  • E-wallet number or bank account number used for transactions (stored in encrypted format);
  • Betting and gaming records within the platform;
  • Current account balance and history.

2.3 Technical & Usage Data

  • The IP address of the device used to access the platform;
  • Device type, operating system, and web browser;
  • Access time logs, pages visited, and session duration;
  • Cookie information and device identifiers.
Data Category Example Requirements
Identity Data Full name, date of birth, IC number Mandatory
Contact Details Phone number, email Mandatory
Financial Data Deposit, withdrawal, and betting records Mandatory
Technical Data IP address, device type, access logs Automatic
Cookie Data Session cookies, analytical cookies Optional
Communication Data Live chat records, support emails Where applicable

3. How We Collect Data

Lepak88 collects your personal data through several clearly defined and transparent channels:

3.1 Directly from You

During account registration, you provide personal information directly through the online registration form. Additional data may be collected when you update your account profile, complete identity verification forms for withdrawal requirements, or contact our customer support team via live chat or email.

3.2 Automatically via Platform Technology

When you use the Lepak88 platform, our systems automatically record technical data including your IP address, browser type, operating system, pages visited, and in-platform actions. This data is collected using cookies, web beacons, and similar tracking technologies that help us understand how the platform is used and identify technical issues.

3.3 From Payment Service Providers

When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, the respective payment service provider sends us the transaction confirmation details required to verify the deposit to your account. Lepak88 does not receive or store your banking or e-wallet passwords or PINs.

4. Purposes of Personal Data Processing

Lepak88 processes your personal data solely for legitimate and necessary purposes. We do not process data for purposes unrelated to the operation of our services without your consent.

  • Account Operations: Registration, identity verification, account management, and secure login;
  • Transaction Processing: Verifying and recording deposits and withdrawals across all accepted Malaysian payment methods;
  • Gaming Services Provision: Enabling access to slots, live casino, Sports Betting (football, badminton, cricket, e-sports), and other games on the platform;
  • Fraud Prevention and Security: Detecting suspicious activity, duplicate accounts, and money laundering;
  • Legal Compliance: Fulfilling obligations under PDPA 2010 and other applicable regulations;
  • Customer Support: Responding to enquiries and resolving issues reported by members;
  • Platform Improvements: Analysing usage patterns to enhance the user experience and technical performance;
  • Service Communications: Sending important notices related to your account, security, and policy updates.
Legal Basis for Processing

Lepak88's processing of personal data is based on: (a) contractual necessity — to perform the service agreement with you; (b) legal obligation — to comply with PDPA 2010 and related regulations; and (c) legitimate interests — for platform security and fraud prevention. For marketing communications, we require your explicit consent, which you may withdraw at any time.

5. Data Sharing with Third Parties

Lepak88 does not sell, rent, or trade members' personal data to any party for commercial purposes. However, there are limited and controlled circumstances in which we may need to share data with certain parties:

5.1 Operational Service Providers

We share necessary data with service providers who support our platform operations — including payment gateway providers (for processing deposits and withdrawals via e-wallet and Malaysia FPX), cloud service providers, and gaming software providers. All such providers are bound by data protection agreements that require them to safeguard your data and use it solely for purposes authorised by Lepak88.

5.2 Legal Requirements

Lepak88 may disclose your personal data where required by Malaysian law, a court order, or the direction of a regulatory body with jurisdiction. In such situations, we will notify you of the disclosure to the extent permitted by law, unless notification is prohibited by a court order or criminal investigation requirements.

5.3 Platform Protection and Fraud Prevention

In cases of suspected fraud, money laundering, or serious security threats, Lepak88 reserves the right to share necessary information with Malaysian law enforcement authorities or relevant anti-fraud industry bodies to protect the interests of the entire player community.

6. Data Storage & Security Measures

Lepak88 stores your personal data on secure servers protected by comprehensive technical and operational safeguards. The following are the key security measures we have in place:

  • 256-bit SSL Encryption for all communications between your device and our servers;
  • Data at-rest encryption (at-rest encryption) for all sensitive data stored in our databases;
  • Layered access controls with two-factor authentication for staff accessing data systems;
  • Continuous security monitoring 24 hours a day to monitor for unusual activity;
  • Regular security audits by independent third parties;
  • Data protection training for all staff who handle personal data.

6.1 Data Retention Period

Lepak88 retains your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by Malaysian law. Financial transaction records are kept for a minimum of 7 years in line with financial compliance requirements. Data associated with inactive accounts is retained for 5 years from the date of last activity before being securely deleted.

7. Cookies and Tracking Technologies

Lepak88 uses cookies and similar technologies to enhance your experience on the platform, maintain session security, and analyse usage patterns. Cookies are small text files stored on your device when you visit our platform.

8. Your Rights as a Data Subject

Under Malaysia's PDPA 2010 and sound data protection principles, you have the following rights over the personal data Lepak88 holds about you:

Your Rights Under PDPA 2010

As a Lepak88 member, these are your rights over your personal data — and we are committed to upholding them

Right to Data Access

You have the right to request a copy of the personal data Lepak88 holds about you. We will provide this information within 21 working days from the date your request is received.

Right to Rectification

If the personal data we hold about you is inaccurate or out of date, you have the right to request a correction. You can update much of your profile information directly through your account settings.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data — particularly where the data is no longer needed for its original purpose or where you withdraw previously given consent.

Right to Restrict Processing

You may request that we restrict the processing of your data in certain situations — for example, while a dispute about data accuracy is ongoing, or when you object to processing carried out under our legitimate interests.

Right to Object to Processing

You have the right to object to the processing of your data for certain purposes, including direct marketing. If you no longer wish to receive marketing communications from Lepak88, you may unsubscribe at any time.

Right to Data Portability

In applicable circumstances, you have the right to receive your personal data in a machine-readable format so that you can transfer it to another service provider of your choice.

How to Exercise Your Rights

To exercise any of the above rights, contact the Lepak88 Data Privacy Officer by email at support@lepak88.xyz with the subject line "PDPA Rights Request" and specify the particular right you wish to exercise along with your account information for identity verification. We will process your request within 21 business days.

9. Children's Data

Lepak88 services are strictly for individuals aged 18 and above. We do not knowingly collect, store, or process personal data of anyone under the age of 18. If you are a parent or guardian and believe your underage child has registered a Lepak88 account, please contact us immediately at support@lepak88.xyz so we can close the account and delete all associated data without delay.

Lepak88 uses a layered age verification system during registration and throughout the identity verification process for withdrawals. Accounts suspected of belonging to underage individuals will be suspended immediately pending age verification.

10. Cross-Border Data Transfers

Lepak88 members' personal data is processed and stored primarily on servers located in the Asia region. In certain situations, data may need to be processed outside Malaysia — for example, by international cloud service providers used for platform operations.

Any cross-border data transfers are carried out with adequate safeguards to ensure a level of data protection equivalent to Malaysia's PDPA 2010 is maintained. This includes binding data transfer agreements with relevant overseas service providers. Lepak88 does not transfer Malaysian members' personal data to countries lacking adequate data protection legislation without appropriate additional safeguards in place.

11. Links to Other Platforms or Services

The Lepak88 platform may contain references to third-party services, such as e-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay) or FPX banking (Maybank2u, CIMB Clicks). When you use these payment services, you will be subject to their respective privacy policies, which are separate from Lepak88's Privacy Policy. We are not responsible for the privacy practices of those external services and encourage you to read their privacy policies.

12. Changes to This Privacy Policy

Lepak88 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service expansions. The date of the latest update is stated at the top of this page.

For significant changes that affect your rights or how we process your data, we will notify you by email or via an in-platform notice at least 14 days before the changes take effect. For minor updates such as spelling corrections or language clarifications, a separate notice may not be issued, but the last-updated date will be revised accordingly.

Your continued use of the Lepak88 platform after any changes to the Privacy Policy take effect will be considered your acceptance of the updated policy.

13. Contact Lepak88's Data Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how Lepak88 handles your personal data, please reach out to our Data Privacy Officer:

  • Email: support@lepak88.xyz (subject: Data Privacy Enquiry)
  • Live Chat: Available on the platform 24 hours a day, 7 days a week
  • Target Response Time: 24 hours for general enquiries, 21 working days for formal PDPA rights requests

We are committed to addressing every privacy-related enquiry seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP), the supervisory authority for the PDPA 2010.

Account Security Alerts

Lepak88 will never ask you to share your password, e-wallet PIN, or online banking login details via live chat, email, or any other communication channel. If you receive such a request claiming to be from Lepak88, do not comply and report it to our support team immediately. For full details on our terms of use, please read Terms & Conditions us.

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FAQ – Lepak88 Privacy Policy

The most frequently asked questions from members about how Lepak88 handles their personal data

No. Lepak88 does not sell, rent, or share members' personal data with any third party for marketing or commercial purposes. Your data is only shared in limited circumstances — with operational service providers who help us run the platform (such as Malaysia e-wallet payment gateway providers) who are bound by strict data protection agreements, or where required by Malaysian law or a valid court order. We do not trade in members' personal data — your trust is worth more to us than any commercial gain from that data.

To request a copy of your personal data (Right of Access under PDPA 2010), send an email to support@lepak88.xyz with the subject line "PDPA Data Access Request". Please include your full name, registered phone number, and Lepak88 account number for identity verification purposes. We will process your request and provide the requested information within 21 working days. Data will be delivered in a readable format in either Bahasa Malaysia or English, according to your preference.

When you close your Lepak88 account, we will delete or anonymise your personal data within a reasonable period, except for data we are required to retain in order to meet our legal obligations. Financial transaction records are kept for a minimum of 7 years in line with Malaysian financial compliance requirements — this is a statutory obligation we are unable to waive. Other data such as profile information and betting records will be deleted within 90 days of account closure. If you wish to request earlier deletion of your data, please contact our privacy team.

No. Lepak88 does not store your credit card details, online banking passwords, or e-wallet PINs. All payments — whether via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX — are processed through licensed, secure third-party payment gateways. Lepak88 only receives confirmation that a transaction was successful along with basic transaction details such as the date, amount, and payment method used. Important: Lepak88 will never ask you to share your password or PIN through any channel.

Lepak88 has a comprehensive security incident response procedure in place. In the event of a data breach involving members' personal data, we will: (1) detect and contain the breach immediately, (2) assess the scope and impact of the breach, (3) notify the Department of Personal Data Protection (JPDP) Malaysia within the timeframe stipulated by the PDPA, and (4) inform affected members via email and in-platform notification detailing what occurred, what data may have been affected, the steps taken, and what you should do to protect yourself. Member data security is our number one priority and we will not conceal any serious incident affecting your information.
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